Estonian Hotel and Restaurant Association

Estonian Hotel and Restaurant Association

Supporting members

Baltic Hospitality & Retail Systems

City: Tallinn
Address: Tartu mnt 18, 10115 Tallinn
Phone +372 661 6662
Fax: +372 661 6665
E-mail: kristel.metsanurm@bhrs.info
Homepage: www.bhrs.info

  • Official reseller of Oracle Hospitality solutions in the Baltics from year 1996
  • Over 150 customers in the Baltics
  • Continuous development of the systems software
  • 24/7 Local support for all Oracle Hospitality products – in 3 languages – local (estonian), russian and english
  • Professional system installers and trainers
  • High level knowledge base of the hospitality business gives possibilty to consult the customers proffessionally.
 

Baltic Hospitality & Retail Systems

City: Tallinn
Address: Tartu mnt 18, 10115 Tallinn
E-mail: kmetsanurm@hrsinternational.com 
Homepage: www.bhrs.info

  • Official reseller of Oracle Hospitality solutions in the Baltics from year 1996
  • Over 150 customers in the Baltics
  • Continuous development of the systems software
  • 24/7 Local support for all Oracle Hospitality products – in 3 languages – local (estonian), russian and english
  • Professional system installers and trainers
  • High level knowledge base of the hospitality business gives possibilty to consult the customers proffessionally.
 

Benchmarking Alliance (Benchmarking Alliance Nordic AB)

Address: c/o Epicenter Malmskillnadsgatan 44A, Stockholm, Sweden
Phone: +46-73 431 19 18
Email: elin.menguc@benchmarkingalliance.com
Homepage: www.benchmarkingalliance.com

Benchmarking Alliance is a SaaS-based benchmarking platform for the hospitality industry. It specializes in delivering precise competitor benchmarks to facilitate comparison of key performance indicators (KPIs), ultimately aiding in revenue enhancement.

The platform provides high-quality market insights tailored for hotels, conference venues, investors, market analysts, consultants, and real estate professionals. With daily reporting from over 2,500 hotels across the Nordics and Baltics, it ensures access to the most reliable and up-to-date benchmarking data in these regions, seamlessly integrating into business operations for strategic decision-making.

 

Cona LTD

City: Vilnius, Lithuania
Address: Rodūnės kelias 34, Vilnius, Lithuania
Phone: +37061111533
Email: sales@cona.lt
Homepage: https://www.cona.lt/

Protel (now Planet): A Leader in Hotel Management Systems

With over two decades of experience in the hospitality industry, Protel has established itself as a global leader in hotel management systems. Our software solutions are trusted by more than 14,000 hotels worldwide, ranging from boutique independents to large international chains.

Protel serves approximately 1,500 clients across 90+ countries, demonstrating our global reach and adaptability to diverse markets. Our client base includes individual hoteliers, regional groups, and major international brands, collectively managing millions of guest nights annually through our systems.

From 20-room boutique hotels to 1000+ room resorts, Protel’s scalable solutions cater to properties of all sizes. Our commitment to innovation and flexibility has made us the choice for over 20% of hotels in several European markets, solidifying our position as a key player in the hotel management software industry.

 

ED for hotels

County: Tallinn
Address: Kloostri tee 6, 11911 Tallinn
Phone: +372 503 8099
E-mail: info@edhotels.com
Homepage: www.edhotels.com

Ed for hotels services:

  • Simple and powerful hotel Property Management System (PMS)
  • Stylish hotel website Booking Engine
  • Websites for hotels
 

Farwelli Kaubanduse OÜ

County: Tallinn
Address: Kanali tee 4, 10112 Tallinn

Phone: +372 602 4411
Fax: +372 602 4415
E-mail: farwell@farwell.ee
Homepage: www.farwell.ee

  • Focused to the creation of an ideal kitchen solution for restaurants, bars and other catering establishments, where the main direction is to provide its customers with all the professional equipment and small utensils needed for catering
  • Farwell partners – more than 50 suppliers
 

Hansab AS

County: Tallinn
Address: Keevise 11, 11415 Tallinn

Phone: +372 605 9800
E-mail: sales@hansab.ee
Homepage: www.hansab.ee

  • Developing complex technology solutions that take business and customer experience to the next level
  • An official channel partner to more than 100 suppliers
  • Our home territory covers Estonia, Latvia, Lithuania, Finland and consists of nine companies

 

 

Home Decor

 

City: Harjumaa
Address: Läike tee 18, Peetri
Phone: +372 5550 9561
E-mail: info@kitchen.ee
Homepage: www.kitchen.eu

Brands KitchenAid and Dualit

 

Hookusbookus.com/HOTELWEB OÜ

 

City: Pärnu
Address:  Väike-Veski tn 24-1, 80020 Pärnu, Pärnu maakond
Phone: 684 3330
E-mail: info@hookusbookus.com
Homepage: www.hookusbookus.com

– Estonia’s first and most popular online platform for booking accommodation packages
– We help accommodation providers increase their visibility and the number of bookings
– The portal actively invests in various marketing activities, offering hotels free additional advertising and targeted campaigns
– A simple and user-friendly system – accommodation providers can manage their offers flexibly, with automated reports and statistics integrated into the system
– Guaranteed customer support 7 days a week for both customers and accommodation providers
– Integration options with various channel managers (D-Edge, Siteminder, Channex (Bouk), and Salbos)

 

Hotelbuddy Technology OÜ

City: Tallinn
Aaddress: Pärnu mnt 105 , 11312
Phone: +372 56652404
E-mail: hello@hotelbuddy.eu
Homepage: hotelbuddy.eu

  • Hotelbuddy is a all-in-one solution that enables hotels to digitalize their customer journey.
  • Hotelbuddy has a 2-way integration with the hotel PMS, which means that Hotelbuddy gets real-time data from the PMS and updates the PMS automatically if guests fill their registration cards, upgrade their room, book extra services or pay. This helps hotels reduce front desk manual work load, eliminate long queues, improve the speed and quality of customer service and increase revenue from room upsells and extra services.
  • Hotelbuddy enables guests to use their mobile phone to check in online, fill in the regisitration form, upgrade their room, book extra services, chat with the reception, open their room door with a digital key, cast Netflix, Youtube, Spotify etc to hotel TV, pay and check out online.
  • Hotelbuddy solution is secure, intuitive and user-friendly: guests receive a personalised link via e-mail and sms to access all hotel services without the need to download any apps on their phone.
 

hotellab.io

City: Tallinn
Address: Keemia tn 4, Tallinn, Estonia
Phone: +3726313788
Email: sales@hotellab.io
Homepage: www.hotellab.io

  • Personalized Revenue Management System
  • Trusted by +250 hotels in 14 countries
  • Data driven analysis maximizing hotel profit
 

HotelTime International s.r.o.

City: Prague (Czech Republic)
Aaddress: Vinohradska 1899/112, 13000 Prague
Phone: +372 55625629
E-mail: info@hoteltime.com
Homepage: www.hoteltime.com

HotelTime is a cloud-based professional hotel software – HotelTime PMS (property management system), suitable for all types of hotels, hostels, apart-hotels and other accommodation companies. We offer a complete solution for hotels, restaurants, SPAs, conference centers.

The HotelTime platform has hotel software, restaurant software – Vento, conference module – Confero and SPAA program – Libero, they all form a single environment, and it is also possible to use them as a stand-alone product. In addition, there is also a Housekeeping app and E-Concierge modules

HotelTime is a modern, flexible, useful and price-friendly solution for hotels, restaurants, SPAs. HotelTime is constantly developing, it is always up to date and has excellent technical support.

 

Kavex

 

 

Lindström

County: Harjumaa
Address: Kuusiku tee 28, 74201 Loo, Jõelähtme vald, Harjumaa
Phone:  +372 6651900
E-mail: ee.loo@lindstromgroup.com
Homepage: www.lindstromgroup.com

  • Lindström is one of Europe’s leading textile service companies with over 165 years of experience in the textile industry
  • Lindström offers workwear in all its countries of operation and mat services over 10 European countries. In addition, the service selection of the Group includes personal protective equipment, shop towel, hygiene and restaurant textile services as well as the textiles of hotels and the health care industry
 

MEWS

 

Nixor EE

County: Tallinn
Address: Kassi 4, 12618 Tallinn

Phone: +372 668 8866
E-mail:  nixor@nixor.ee
Homepage: www.nixor.ee

  • Technology partner, one which primarily operates in the field of information development and security technology systems, and in providing support services
  • Over the course of more than twenty-five years of operations
 

Paynt (Paynt, UAB)

Address: Vilnius, Jogailos St. 9A, LT-01116
Phone:+372 66 82518
E-mail: j.licis@paynt.com
Homepage: www.paynt.com

Paynt representative in Estonia:
Andre Kotkas (B2B Field Sales Specialist)
E-mail: a.kotkas@paynt.com
Phone: +372 5502708

 

Paynt is an award-winning, fully integrated payment solution and infrastructure provider.

Our robust platform empowers merchants and partners with a wide range of secure, flexible payment solutions that work seamlessly across channels, locations, and devices. Whether you’re unlocking new sales opportunities or expanding into new markets, Paynt has a payment solution for your business.

We are fueled by a passion for technology and a commitment to shared success and scalable growth. From humble beginnings to supporting thousands of customers across Europe, the US, Canada, and beyond, we remain dedicated to delivering best-in-class payment innovation.

 

Pireka Eesti OÜ

County: Tallinn
Address: Laki 5, 10621 Tallinn

Phone: +372 679 9230
E-mail: pireka@pireka.ee
Homepage: www.pireka.ee

  • Pireka is the leading importer of cleaning supplies, cleaning machines, paper products and cleaning and hygiene products in the Baltics
  • The product range includes cleaning solutions for the HoReCa sector, SPAs, healthcare facilities, industries, building managers and cleaning service providers
 

Pro IT Teenused OÜ

Linn: Tallinn
Aadress: Pärnu mnt 105 (7. korrus), 11312
Telefon: +372 682 5770
Email: info@proit.ee
Koduleht: https://www.proit.ee/

The main areas of activity are:

  • IT consulting and strategy creation
  • IT infrastructure management and maintenance
  • IT maintenance and user support
  • Data protection and cyber security
  • Cloud services and virtual servers
 

Sleepwell

County: North-Estonia
Address: Loomäe tee 10, Lehmja küla,  75306 Rae vald, Harjumaa

Phone: +3725229141
E-mail: keidi.kompus@hildinganders.com
Homepage: https://sleepwellbed.com/

  • Sleepwell is part of the international Hilding Anders Group, Europe’s largest manufacturer of beds and mattresses. The parent company cooperates with many hotel chains around the world, the best-known brands in this list are Marriott, Accor, Radisson, Hilton, Wyndham, Hyatt, Kempinski, Club Med, etc.
  • Bedding and mattresses have been produced under the Sleepwell brand since 2004, the factory is located near Jüri, Rae Tehnopark
  • Sleepwell beds are used in Tallink City Hotel, L’Embitu, L’Ermitage, Hestia Hotel Kentmann, Metropol, Estonia Medical Spa & Hotel, Hektor Design Hostels, etc.
 

Sound and Vision OÜ

 

City: Tallinn
Address: Laki põik 6, 12919 Tallinn
Phone: +37258859022
E-mail: info@soundandvision.ee
Homepage: www.soundandvision.ee

Sound and Vision is a company belonging to the Euronics Group that focuses on custom solutions. We can assist hotels and restaurants with the following services and products:

  • Hotel TVs and hotel TV integrations (Samsung, Philips, LG)

  • Digital advertising screens and remote management

  • Background audio systems and remote music management

  • Scent marketing

  • Video conferencing systems and meeting rooms

  • Euronics B2B contract customer benefits (product range, pricing, personal account manager, additional services, etc.)

 

STR, a CoStar Group company

Address: Blue Fin Building, 110 Southwark Street, London, SE1 0TA, United Kingdom
Phone: +3726991433
E-mail: salesnortherneurope@costar.com
Homepage: https://www.costar.co.uk/products/benchmark

The gold standard in hotel data benchmarking, analytics and marketplace insights. STR aggregates data from 94,000 hotels representing 12 million guest rooms in more than 190 countries.

STR’s property and portfolio level insights drive strategic decisions for major hotel brands, operators and owners around the world, and the company’s directly sourced sample powers the CoStar hospitality market data relied upon by advisors, investors, banks, vendors and destination marketing organizations. Through CoStar, and the STR Benchmark solution, hoteliers are provided a comprehensive view of the entire property lifecycle, from acquisition to operations to divestment.

 

Wemply OÜ

City: Tallinn
Address: Kadaka tee 3/1, Tallinn 10621
Phone: +372 5623 7770, +372 5855 6543
Email: alan@wemply.com, egon@wemply.com 
Homepage: https://wemply.com/ 

Wemply is a modern, modular HR and payroll platform that helps companies manage employees, working time and payroll, and offers employee self-service, all in one system. It serves companies in Estonia, the Baltics and Scandinavia. Wemply is the HR Solution of the Year 2025.

Wemply Payroll
Wemply Payroll automates the entire payroll cycle in line with Estonian legislation, from calculating salaries, taxes and bonuses to payment files and reports.

Flexible Working Time Agreements
Wemply’s flexible working time module lets you manage flexible employment contracts and working time agreements. It supports shift work, part-time work and employment with variable working hours.

 

Wendre AS

 

City: Pärnu
Address: Lina 31
Phone: +372 449 0770
E-mail: info@wendre.com , Balticsales@wendre.com
Homepage: www.wendre.com

Wendre Group: professional sleep solutions for hotels and homes

Wendre Group is one of Europe’s leading bedding manufacturers, with more than 90 years of experience going back to 1935. The group’s production facilities in Estonia and Poland make up to 18 million duvets and pillows and more than 600,000 beds and mattresses a year, serving customers in over 40 countries.

We are a long-term partner to hotels, spas, guest apartments, shipping companies, healthcare institutions and the public sector. Our PRO series is designed specifically for professional use. It combines high comfort, durability and easy care, so guests sleep well even when the products are in heavy use.

Alongside our professional solutions, we develop and manufacture a wide range of beds, mattresses, mattress toppers, pillows, duvets and bed linen for home use. Wendre Group’s brands, Wendre Bedding and Familon, are known for quality, innovation and comfort, and offer solutions suited to different needs and markets.

For business customers, we provide a complete service, from product selection and consultation to custom orders and private label solutions.

 

Wide Media

City: Tallinn
Address: Tartu mnt 80, Tallinn 10112
Phone: +37253402505, +3726999599, +37258259391, +37256881444
E-mail: info@widemedia.tv
Webpage: www.widemedia.tv

 

Wide Media is the biggest independent distributing agent for international TV-channels and TV-networks in Estonia, Latvia and Lithuania. We offer up to 20 channels in the region, covering all kind of genres. We have a wide portfolio which includes sports, movies, entertainment, factual, music and adult channels. Our team holds the experience and expertise from representing to creating the channels from the scratch according to the target market.