14. oktoobril toimub Tallinnas, Nordic Hotel Forumis James Hacon workshop (Think Hospitality (UK)):
Join globally renowned restaurant expert James Hacon as he shares essential metrics for successfully operating and growing your restaurant business. In this interactive session, you will collaborate with James and fellow professionals from various restaurant groups to identify key performance indicators (KPIs) relevant at different organizational levels. This approach fosters a culture of accountability, from servers to head chefs to CEOs. Remember, you can’t manage what you can’t measure!
**Workshop Leader:**
James Hacon is a distinguished figure in the hospitality sector, specializing in growth, marketing, and brand strategy. With over 20 years of experience, he has served as an executive, board member, investor, and consultant across the hospitality and restaurant technology industries. James has collaborated with more than 80 hospitality brands worldwide, ranging from independent Michelin-starred restaurants to leading restaurant chains, international hotel companies, contract caterers, and investors.
His extensive background spans operations, insights, development, marketing, and executive leadership, allowing him to combine a holistic perspective with a strategic mindset.
Frequently sought after for his industry insights, James is a commentator, writer, speaker, and facilitator, with features in major media outlets such as the BBC, New York Times, The Guardian, Wall Street Journal, LBC, ITV, Al Jazeera, and Radio Australia. He leads study tours, conducts workshops, and travels extensively, providing him with a unique understanding of global restaurant trends and the finest hospitality brands.
Toimumise aeg: esmaspäev, 14. oktoober 2024, kell 9.00-13.00. Järgneb lõuna, millest on soovi korral võimalik osa võtta.
Toimumise koht: Nordic Hotel Forum (Viru väljak 3, Tallinn), konverentsiruum Capella (2. korrusel)
Osalemise tasud:
- workshop – EHRL liikmetele 137 eurot ja mitteliikmetele 160 eurot osaleja kohta
- lõuna – 37 eurot osaleja kohta
Registreerimine on avatud 6. oktoobrini (k.a). Peale registreerimist saadame seda kinnitava kirja registreerimisel märgitud e-posti aadressile ja osalustasu arve. Osaluse tühistamisel pärast 6. oktoobrit osalustasu ei tagastata.